REFUNDS & EXCHANGES

Refunds:
Refunds are considered on a case by case basis. Please e-mail info@laserkitten.com first, explaining your need for refund, to get refund approval, before sending your product back.

Exchanges:
We only replace items if they are defective or damaged. If you want to exchange it for the same item, send us an e-mail at info@laserkitten.com letting us know to look out for the damaged/returned item (include order #) and send it back to the address below. We will ship you a new item upon arrival of the returned item. 

Return address and conditions:
You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. Unfortunately we cannot refund duties, taxes or shipping charges.

Refunds and exchanges will be processed within approximately 7 to 10 business days after we receive your return.

Laser Kitten, LLC
120 E 8th Street #604
Los Angeles, CA 90014
 
USA

Return Shipping
Laser Kitten LLC is not responsible for any shipping charges that may occur from a return. 

You should always consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.